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Solutions

Procedures

Team Leader (IR representative)

• Determine whether it is pertinent to make a Press Release as a result of an Essential or Relevant Event informed by the legal counsel or other authorized management area, mainly as a function of whether it is considered as material information for investors.

• Approval of the Company's final press release and presentation.

• Ensure that the attention to the market has responded to the needs and enquiries indicated in the register of visitors.

• Approval of the final conference call statement.

Team Supporters

• Check that the information provided to investors and analysts is always of a public nature and consistent with the information authorized by the managers.

• Update the general IR procedures.

• Keep a register of interested party containing the matters discussed and the commitments acquired.

• Prepare the Company's final press release and presentation.

• Prepare the final conference call statement.

• Revise consistency of the statement with the press release and presentation.

• Send to the Compliance Unit, the IR Director and the Chief Financial Officer for their approval.

• Constantly distribute valid information on the Company's financial operation, businesses, accounting, etc. to the IRMS in order to update the data base.

General IR Procedures

The IR Representative has the mission to inform the markets about economics events of importance that might affect the expected return on the stocks in the short, medium and long term.

The information provided to the market (investors and analysts) should always be of a public nature and be published and explained promptly so that they can evaluate their investments in and/or investment recommendations concerning the company.

The Press Release and Company Presentation should be authorized by the Chief Financial Officer, Compliance Manager and the Investor Relations Director for responding to market enquiries. The procedures begin when we receives frequent questions or visits from market players. These mainly refer to the Company's financial and operating matters, electricity sector contingencies and their occurrence in any of the countries where the Group operates.

To answer a requirement for information, the most suitable response must be sought efficiently. The management areas related to investor relations should therefore constantly distribute valid information with respect to the financial operation, business, accounting, etc. in order for the IR representative to prepare a data base for keeping informed and responding quickly to enquiries from analysts and investors.

The IR representatives are the only persons authorized and responsible for giving information to the market. If the response is known, because it is public information, this shall be given immediately. If not, the different management areas or data bases should be consulted internally and a response given based on information in the public dominion.

The IR representative is also responsible to prepare the conference call statement and revise its consistency with the CFO. The procedure begins with a statement in English read by the manager in charge and provides time at the end for any analyst or investor to ask questions which are answered immediately by the manager or whoever he may delegate.